FAQs

  • Distance learning
  • All inclusive service
  • Pay no more than £5 per day!

Q.  Do I need a PC with Internet access?

A.  Yes, and broadband is required for all courses. Please refer to the 'Detail' course information tabs to establish the software and hardware requirements for each career track:

Support Professional

Website Design Professional

Networking Professional

Programming Professional 

Database Administration Professional

Q. How long will it take to complete my IT training course?

A. This depends on how many hours per day/week/month you can dedicate to your training programme and which career track you have chosen. For example, if you apply 10 hours study per week towards the support professional track, you are likely to complete within 12 months.   

Once you have purchased your initial 12 months contract, you dictate the pace of your studies. You may continue to purchase another contract in order to complete more qualifications along your chosen career path. For example, if you have chosen the Support Professional track and have completed the programme up to and including the CompTIA A+ qualification, you may proceed to the next phase i.e. Help Desk Institute Certified Customer Support Specialist (HDI CSS) and then to Microsoft Certified Desktop Support Technician (MCDST).

Obviously, attaining additional skills and qualifications will improve the type and number of job opportunities available to you.

Q. How do I fund my IT training course?

A.  Computeach's initial contract term is just 12 months with affordable monthly subscriptions or a one-off discounted payment.

Many other training organisations demand very large up-front fees for long-term services you may never require. You will not be visited by a salesperson and all calls with Computeach advisors are free-of-charge with no obligation whatsoever.

You can pay on-line by credit/debit card or call one of our Career Consultants on 0800 083 9517 to discuss alternative funding options.

Q.  What is included in my course fees and will I have to pay anything else?

A.  Computeach's IT training courses include all the resources you need to complete the programme:

  • Books and printed materials for learning at home or on the move
  • Interactive e-learning materials available to your PC or laptop via the internet
  • In-centre classroom training days
  • Expert tutorial support via phone and email
  • Student community website with forums and chat facilities
  • Examination entry fees which can be in excess of £100.00 each
  • Computeach Careers to assist your job search
  • Even lunch while you're with us at Computeach!

There is nothing additional to pay except for travel, accommodation and internet expenses.

Q.  When do I get my training material?

A.  As soon as you enrol on-line, or via our Careers Advisors on 0800 083 9517 we will send you a welcome pack and log-on instructions via first-class post.

Q.  How will your careers service help me to get a job?

A.  We have dedicated consultants who cover the whole of the UK. A comprehensive list of services, from CV writing to mock interview training is provided by Computeach.

Don't worry if you don't have IT qualifications or experience as many of our successful students have very few qualifications and relatively basic IT knowledge prior to enrolment.

Q.  Am I guaranteed a job if I pass my exams?

A.  Beware of any organisation offering to guarantee a job at the end of the training programme, as it could be disingenuous and difficult to honour. Our Careers team will provide you with all the job search support they can.   Rest assured, we have successfully helped thousands of students find IT employment with some of the UK's largest organisations.

Q.  What am I likely to earn?

A.  This depends upon the course you've undertaken, the opportunities available at the time of applying for IT roles in your area and any prior-knowledge or experience you may possess. You should be realistic about starting salary levels as they will be in-line with experience.

The following is a typical example of what may be possible during the Support Professional career track.

Typical Career Support Desk Technician Support Analyst
Earnings Potential Up to £22,000 paUp to £26,000 pa
Activities Working with end users resolving day to day problems and troubleshootingWorking with end users resolving more complex issues, supporting operating systems and desktops.

 

For more salary information specific to other career tracks, please refer to the 'Careers' course information tabs from the links above.

Q.  What if I don't like the course?

A.  If you believe you've made the wrong career path choice it may be possible to transfer to an alternative training programme. This will depend on how much of the programme you have already completed. We will of course be as flexible as possible.

Q.  Who will be my tutor?

A.  You may be assigned a particular tutor who will support you throughout your programme, however we have a large team of fully qualified tutors and you may receive guidance from a number of them from time to time.

Q.  Who do I contact if I need help?

A.  If you need assistance with choosing a particular course, please contact our Careers Advisors on 0800 083 9517.

If you are student requiring assistance please contact our Customer Care team by emailing customercare@computeach.co.uk or by calling 0845 60 99 020 (local rate call).

 

For FREE advice call 0800 083 0261

 
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