Customer Care

Here to help

There may be times when you want to comment on good service, suggest how we could improve things or you may simply want to ask a general question about the service you are receiving from us. To do that you can contact us from one of the options to the right.

Help us to help you

Despite our best efforts occassionally things may seem to be wrong. If this happens, you may want to complain. Rest assured we will take your complaint seriously.

We know we are not perfect but we aim to be, so what you tell us will helps us improve our service in the future.

Equal respect

We aim to treat every complainant with respect and we would ask you to return this consideration when contacting our Customer Services staff.

Click here to view our customer complaints procedure