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17:20 30th October 2009
Writing for the Press & Journal, Philippa Nicholson, founder of computer course provider Nicholson Solutions, warned bosses not to neglect staff training.
While some may believe it offers a short-term cost-saving solution during the recession, cutting back on IT training will mean businesses will struggle to keep up with competitors when the recession lifts, she noted.
Ms Nicholson added that many firms may already be functioning with a leaner workforce after cutbacks, and skills training could be the best way to get more from fewer staff.
Struggling workers requesting the help of their more IT-literate colleagues wastes time, she added - something that could be avoided by teaching all employees how to get the most from programs.
"By providing your staff with appropriate skills to do their job and meet expectations, you ultimately reduce stress and anxiety," she concluded.
In related news, digital exclusion expert Helen Milner has urged the government to improve internet access in rural areas in a bid to improve isolated communities' quality of life.
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