
09:31 30th July 2010
The ability of internet service providers (ISPs) to give customers faster broadband speeds is limited by the current infrastructure, according to Richard Patterson, spokesperson for broadband-expert.co.uk.
His comments emerged as research by the industry watchdog, Ofcom, revealed British consumers get only half the broadband speed they signed up for. Broadband speed is a topic that could be taught in IT training.
The expert went on to say that if ISPs followed some of the measures suggested by Ofcom under the voluntary code were adopted, they would be contributing in bridging the gap in broadband speeds.
"Ofcom's suggestion of allowing those with the worst performing connections to cancel their contracts would help those most affected by speed issues. If some ISPs do not sign up to the voluntary code then further regulation would be required if consumers' rights are to be protected," Mr Patterson said.
The discrepancy between headline and actual speeds is usually due to broadband being delivered over copper lines which were originally designed for phone calls and that's why speeds slow down over long and poor quality lines, experts have said.
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Source: broadband-expert.co.uk: Broadband speeds are limited by the current infrastructure