IT staff don't ask managers for help, new survey reveals

11:58 8th March 2010

Most IT workers would not turn to their managers for help, a new survey by the Chartered Management Institute (CMI) and the British Library has found.

Fourty-two per cent of those asked said that they do not want to bother their manager, while 28 per cent are scared of looking incompetent and 18 per cent of being judged for being unsure what to do.

But 30 per cent of IT staff went on to say that they did not trust their manager's judgement or that they would not be able to help.

"These new figures paint a worrying picture," said Ruth Spellman, chief executive at CMI.

In other news, IT directors and chief information officers should learn from the best sales people in order to be successful, an expert has said.

Speaking at a management seminar, Marc Jantez of management and training consultant BlueSky, said that "an IT director may have a technically brilliant idea for a new CRM for the business, but may be unable to get business buy-in unless he has a sales conversation."

Written by Derek Oldman

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