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14:35 8th October 2009
Older people are becoming increasingly internet-savvy, but better IT training is needed to help them when things go wrong, it has been suggested.
Many over 50s are now using computers and the internet on a regular basis and the majority of people in this age range now have a good level of IT skills, according to independent consumer body Which?.
However, the watchdog has also suggested that better IT training initiatives need to be put in place so that older people are not put off using their computers when things go wrong.
"When it's going right they feel really confident, but if something is going wrong they don't know where to turn," explained a spokeswoman for the organisation.
"You can go on computer courses and learn to word process, but you're not told about all the error messages that can pop up that can throw a spanner into the works," she added.
Research carried out for Computing Made Easy for the Over 50s, a new book from Which?, found that nearly six in ten over 50-year-olds have access to a computer.
Improved IT training urged to help young people
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